Once we receive your return, please allow up to 7 business days for your refund to be processed to your original payment method.

If your order arrives damaged, please email us within 48 hours of delivery with photos of the item and packaging. We’ll arrange a replacement or refund right away.

Sale items can be returned for store credit only, unless marked as final sale.

Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

Yes. If you’d like to exchange your item for a different size, color, or product, contact us within 14 days of receiving your order. Exchanges are subject to stock availability.

Simply email us at hello@lunasol-shop.com with your order number and the item(s) you’d like to return. We’ll guide you through the process and provide the return address.

We accept returns within 14 days of delivery for unused items in their original packaging. Your refund will be processed once we’ve received and inspected the returned product.