Shipping Information
Returns & Exchanges
Terms & Conditions
Privacy Policy
Cookie Policy
CONTACT US

For any privacy-related questions or requests: hello@lunasol-shop.com

CHANGES TO THIS POLICY

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

THIRD-PARTY LINKS

All content on this site—including text, images, logos, and designs—is the property of LunaSol and may not be used without written permission.

YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or deletion.
  • Withdraw consent for marketing at any time.
To exercise these rights, contact us at hello@lunasol-shop.com.
DATA STORAGE & SECURITY

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure.

COOKIES

Our website uses cookies to improve site functionality and analyze usage. You can control cookie settings through your browser.

SHARING YOUR INFORMATION

We only share your information with:

  • Service providers (e.g., couriers, payment processors) to fulfill orders.
  • Analytics and marketing partners (only with your consent, where required).
We never sell your personal information.
HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your purchase, account, or inquiries.
  • Send marketing emails if you have opted in (you can unsubscribe anytime).
  • Improve our website, products, and customer experience.
INFORMATION WE COLLECT

We may collect:

  • Personal information: name, email, phone number, shipping/billing address.
  • Payment details: processed securely by our payment partners; we do not store your full card information.
  • Order history: details of purchases you’ve made with us.
  • Website usage data: such as IP address, browser type, and pages viewed (via cookies and analytics tools).
INTRODUCTION

At LunaSol, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, subscribe to our newsletter, or make a purchase.

14 DAY REFUNDS
Not quite right? Return unused items within 14 days in original condition.
fast shipping
Your order ships within 1–2 business days. Thoughtfully packed, delivered with care.
secure payment
Visa, Mastercard, Amex, Paypal, Maestro, Sofort, iDEAL, Twint

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